Assistant Manager

Job Description

Job Purpose:

The Assistant Manager plays a critical role in supporting both the Internship & Career Development Center (ICDC) and the Alumni Relations Office (ARO). The position involves delivering holistic career advising, implementing career development and internship programs, engaging alumni through meaningful initiatives, and supporting strategic partnerships with employers and alumni communities. The role ensures students and graduates are equipped for professional success while strengthening the university’s alumni network and reputation.

Key Responsibilities:
Responsibilities
1. Alumni Relations and Engagement
 Support UDAA initiatives, including program planning, promotions, and strategic engagement.
 Organize alumni events such as reunions, charity campaign, mentoring programs, guest speaker sessions, and networking forums to foster a strong alumni community.
 Maintain regular communication with alumni via newsletters, social media, Hivebrite, and email campaigns to keep them informed about career services, events, and networking opportunities.
 Manage and update alumni records and databases.
 Promote alumni involvement in university initiatives and student mentoring.
 Lead implementation of programs like ASMP, ACLP, and Guest Speaker Series.
 Organize UDAA Board meetings, taking minutes and coordinating logistics.
 Conduct/Oversee the MOE Graduate Destination Survey and other related assessments.
 Develop alumni newsletters and maintain the alumni web presence.
 Support the Alumni & Friends of UD Scholarship Fund and donor engagement efforts.
 Manage UD Alumni Association social media platforms (Facebook, LinkedIn, Instagram)
 Represent the university and Alumni Relations Office at key events and functions.
2. Career Services and Internship Programs
 Assist in the development, implementation, and assessment of career development programs tailored to the needs of students and alumni.
 Provide / coordinate individual and group career counseling to students and alumni on job search strategies, resume writing, interview techniques, and career planning.
 Work with industry representatives to identify job market trends and assist students in identifying strengths and aligning them with market demands.
 Build and maintain relationships with employers, alumni, and industry professionals to enhance graduates employment.

 Plan and execute major career-related events (job fairs, employer info sessions).
 Participate in networking events and engage employers to establish formal partnerships, securing their involvement in career fairs and employer information sessions.
 Manage the online jobs database and other career technology platforms, ensuring they are regularly updated and user-friendly.
 Use web-based tools, such as LinkedIn, to connect students with job opportunities and alumni networks.
 Ensure students and alumni have access to job opportunities via on-campus recruitment, job fairs, and virtual platforms.
 Regularly assess the effectiveness of career advising services, career fairs, and employer partnerships, making recommendations for improvement.
3. Internship Program Implementation
 Collaborate with local and international employers to create meaningful career and internship opportunities.
 Co-implement the internship program when needed, including registration and placement ensuring alignment with academic departments.
 Collaborate with academic departments for internship registration and placement.
 Assist in the preparation of reports on program outcomes, student participation, and employer engagement.
 Use data to assess program effectiveness and develop strategies for continuous improvement.

Performance Criteria:

Performance will be assessed based on annual KPIs related to:
– Career advising and internship placement metrics – Alumni engagement and event execution – Employer relations and partnership growth – Accuracy and use of data systems – Program quality and feedback

Preferred Qualifications:

Education:
 Bachelor’s degree in a related field such as Career Counseling, Business Administration, Human Resources, or Psychology.
 Master’s degree preferred for Marketing, management.
 Career-related certifications such as CCSP or CDF are preferred.
 Alumni-related certifications like the CASE Alumni Relations Certificate, CFRE, or training in fundraising, event management, or digital communications are also beneficial.

Experience:
 Minimum of 3–5 years’ experience in career services, alumni relations, or student development.
 Experience in higher education institutions in United Arab Emirates preferred.
 Proven track record of employer and alumni engagement, and event coordination.

Competencies:
 Career Counseling Skills: Proficient in offering career guidance to students and alumni for effective career planning.
 Internship Programs Knowledge: Understanding of internship policies, procedures, and best practices in higher education.
 Alumni Engagement: Strong ability to foster relationships with alumni and develop engagement strategies.
 Employer Relations: Skilled in establishing partnerships with employers to create internship and career opportunities.
 Event Planning: Capable of organizing career fairs, networking events, and alumni reunions.
 Communication: Strong communication skills, with experience in writing content for Alumni and ICDC webpage and managing social media.
 Technology: Proficient with career services software, alumni databases, and online job portals.
 Data Analysis: Ability to track and evaluate data on student and alumni outcomes for program improvement.
 Team Collaboration: Able to collaborate effectively with colleagues in ICDC and across the university.
 Interpersonal Skills: Strong interpersonal abilities to build relationships and work collaboratively with students, alumni, academics, employers’ human resources staff and other company professionals.
 Problem-Solving Skills: Capacity to resolve issues related to internship placements and student concerns.
 Attention to Detail: Thoroughness in maintaining accurate records and documentation for Internship, career and alumni data.
 Ethical Standards: Adherence to ethical guidelines and confidentiality in handling student and employer information.